You can exchange your purchases for resort credit up until 11:59PM the day before validation. After that time, your purchase is final and cannot be exchanged.

How to exchange for resort credit:

1. Locate your confirmation email.
2. Scroll to the bottom of the email and click ‘My Account’.
3. Click ‘Manage My Purchases’.
4. Follow the prompts to exchange your item.
5. Your resort credit balance will appear in the ‘Resort Credit’ section of your account. Note your pin and swipe #.
6. When purchasing your new item, click ‘Gift Card’ at checkout.
7. Enter your swipe number and pin at checkout.

For additional questions, please email [email protected]

Our lift ticket pickup will be located inside of the temporary lodge, where the barn used to be. The Rentals Yurt will be to the right of the entrance for the temporary lodge. Boots will be located in the yurt with the rental skies and snowboards outside.

Nordic Valley has dynamic pricing on all lift tickets, rentals, and lessons. What does that mean? It means the earlier you buy you save. Tickets start as low as $9 and go up from there based on the amount of tickets bought and time of the year.

Reloadable cards are distributed at guest services daily throughout the season. Be sure to keep yours once you receive it! This card will hold your lift ticket for every visit to our mountain.

How to setup your reloadable card:

1. Grab a card at guest services.
2. Find the confirmation email sent to you upon your lift ticket purchase.
3. Click the “activate now” button.
4. Enter the pass number from the front of your card. It should be right below the barcode.
5. Enter the pin number located on the back of the card.
6. Click the activate purchase button.

Easy as that! Now you don’t have to stop at guest services again to get your lift ticket activated for the day. Have any more questions? Reach out to [email protected].

Some lift tickets come with a resort credit to be used on the day of your visit. The resort credit can be used for anything on the mountain except alcohol and 3rd party vendors.

For more details on our night skiing operations this upcoming season, click the link below.

• Within 48 hours of the ticket or lesson purchase, you are eligible for a 100% refund paid to the payment device used to purchase your lift ticket, rental, or lesson. Tickets, rentals, and lessons are not refundable or transferable on the date valid.
• After you make your purchase, up to 11:59 pm on the day before your product(s) are valid, you may defer your ticket, rental or lessons and receive a credit in the US dollar amount of your original purchase. This credit is valid only at the resort where the original purchase was made.
• Credit can be used for lift tickets, lessons, and rentals.  Credit will be provided electronically, as made available in an online account.
• Credit amounts will be based on the ticket purchaser’s actual purchase price, less insurance, if applicable. If you use your credit on a ticket that is more expensive, you must pay the price difference between the credit and the new ticket.
• Credit can NOT be used for lodging, food, beverage, resort merchandise, or at any MCP resort other than the one where the original purchase was made.
• Credit expires April 30, 2025.
• Lift tickets received as a benefit associated with other tickets that are not purchased by the visitor directly for us and/or complimentary passes are not eligible for credit. This refund policy may not apply to lift tickets purchased from an authorized third party seller or from a tour operator as part of a bundled package or trip, and purchasers should discuss with their authorized third party seller or tour operator how the refund policy applies to their purchase.
• Deferral of a lift ticket is only available for tickets that are unused at the time of the deferral request. A ticket is “unused” if the ticket has not been scanned or used to access any Power Pass Resort destination after April 30, 2025.
• Ticket exchanges must be done online.
• View all Terms & Conditions